FREQUENTLY ASKED QUESTIONS
Frequently asked questions
Do you have a gift-wrapping service?
Yes! We provide, free of charge, a 'Brown Paper Packages Tied Up With String' gift-wrapping service. At checkout, simply state in the comments section which items you would like to be gift-wrapped.
How long does delivery take once I've placed my order?
We currently package and send mail orders a few times a week, and use standard postal services from Royal Mail and MyHermes. Please allow up to a week for delivery.
Do I get carriage charged on each item I buy?
No. You will be charged carriage on the total weight of your basket when you check out, rather than the weight of each item individually (assuming all items are to be delivered to the same address).
Can I collect my order from the shop?
Yes! There is no charge for using the Collect from Store shipping option. Simply select this option at check out, and we will let you know when your order is ready to be collected and arrange a suitable time with you.
Can you write a personal message in my greetings card?
Yes of course! At the checkout, add comments to your order to state the message you'd like written, and we'll take care of the rest! Please note your message will be written word for word so do double check it before submitting.